Frequently Asked Questions
How to Contact Us
Days Monday through Friday
Hours 10 am-6 pm EST
Visit our Contact Us page for more information on contacting us for customer service, press, or retail partner inquiries.
- Check order status
- Cancel or change an order
- Who delivers my order?
- Update address/change shipping or billing
We accept Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, MetaPay, and PayPal.
DandyLion gift cards can be sent electronically or via the postal service. There is no expiration date.
We're proud of our unique products and those of our makers. If you are not satisfied with your DandyLion product, you can return it within 30 days—at your cost—for a refund. Please visit our Returns page for information on returning products.
Products sold by DandyLion are not warrantied.
We offer free U.S. shipping for orders over $150, excluding addresses in Alaska and Hawaii. Order processing may take up to 2 days.
We currently do not ship outside of the continental U.S.
Where to Find DandyLion
Selected DandyLion textile and wood products are available at the following retail partners:
44 Main Street
Middlebury, Vermont 05753
5275 Main Street
Waitsfield, Vermont 05673
Ketchum Kitchen (wood)
451 4th St E,
Ketchum, ID 83340
Mountain Dandy (Textiles & Wood)
265 West Pearl Ave
Jackson WY 83001
The Architects Wife
23 W Babcock St,
Bozeman, MT 59715
Where are products made?
DandyLion textile and wood products are made in our workshop in Vermont.