Frequently Asked Questions

How to Contact Us


Phone 917.608.8156

Days Monday through Friday

Hours 10 am-6 pm EST 

Visit our Contact Us page for more information on contacting us for customer service, press, or retail partner inquiries.


  • Check order status
  • Cancel or change an order
  • Who delivers my order?
  • Update address/change shipping or billing


We accept Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, MetaPay, and PayPal.

Gift Cards

DandyLion gift cards can be sent electronically or via the postal service. There is no expiration date.

Return Policy

We're proud of our unique products and those of our makers. If you are not satisfied with your DandyLion product, you can return it within 30 days—at your cost—for a refund. Please visit our Returns page for information on returning products.

Warranty Policy

Products sold by DandyLion are not warrantied.


We offer free U.S. shipping for orders over $150, excluding addresses in Alaska and Hawaii.  Order processing may take up to 2 days.

We currently do not ship outside of the continental U.S. 

Where to Find DandyLion

Selected DandyLion textile and wood products are available at the following retail partners:

Addison West 
44 Main Street
Middlebury, Vermont 05753

Addison West
5275 Main Street
Waitsfield, Vermont 05673

Ketchum Kitchen (wood)
451 4th St E,
ID 83340

Mountain Dandy (Textiles & Wood)
265 West Pearl Ave 
Jackson WY 83001

The Architects Wife 
23 W Babcock St,
Bozeman, MT 59715

Where are products made?

DandyLion textile and wood products are made in our workshop in Vermont.